Making sense of a connected care journey
A practical look at how care can continue across services without feeling fragmented.
HEALTH & CARE INSIGHTS
ONE CONNECTED HEALTHCARE ECOSYSTEM
Navigate
Your Health
One connected healthcare platform for finding care, managing services, and continuing your health journey.
Get the MAP CARE app
Continue your healthcare journey across mobile and web.
MAP CARE
Connected care
SmartUser
Doctor
Hospital
Lab
Pharmacy
Emergency
Records
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Continue across supported devices
Connected care
Care, services and records in one journey
Verified access
Clear sign-in and verification paths
Role-aware access
Experiences designed for each healthcare role
Responsible workflows
Clear support, safety and grievance paths
SERVICES
Healthcare services,
Healthcare services,
connected in one place
Move through essential healthcare services without losing the thread of your journey.
Appointments
Find and connect with the right professional for your care needs.
→Emergency
Access coordinated emergency support when every moment matters.
→Pharmacy
Carry prescriptions forward into a connected pharmacy experience.
→Laboratory
Move from recommended investigations to results with continuity.
→Ambulance
Connect to ambulance services through a clearer care journey.
→Blood Bank
Reach blood bank services within the wider care ecosystem.
→Homecare
Continue supported care in the comfort of home.
→
FIND YOUR PLACE
Your place in the MAP CARE
Your place in the MAP CARE
ecosystem
One connected platform, designed around the different people and organizations involved in care.
SMARTUSERS / CARE SEEKERS
Care that stays
Care that stays
connected to you.
Find care, manage your health, and stay connected across your healthcare journey.
Explore SmartUser experience →
HEALTHCARE PROFESSIONALS
Clinical work, with
Clinical work, with
continuity.
Manage consultations, patients, schedules, prescriptions and connected clinical workflows.
Professional access →
ORGANIZATIONS & HOSPITALS
Operations that
Operations that
work together.
Connect healthcare operations across hospitals, clinics, labs, pharmacies, blood banks and homecare.
Entity / Organization access →
CONNECTED CARE CONTINUITY
From finding care to
From finding care to
continuing care
A simple path designed around the journey, not a collection of isolated transactions.
TRUST & SERVICE CONFIDENCE
Accreditation and capability
Accreditation and capability
you can verify
Trust signals should be clear, contextual and tied to the healthcare service being provided.
NABH
Accredited hospital on network
1,140 facilities
NABL
Accredited diagnostic labs
860 labs
18, 400 +
Council-verified professionals
Re-validated annually
97.2%
Prescriptions fulfilment rate
Last 30 days
10 WAYS MAP CARE KEEPS CARE CONNECTED
One platform. Built around the
One platform. Built around the
whole journey.
From finding care to follow-up, MAP CARE connects the people, services, information and workflows that keep healthcare moving.
01
Find the right care
Explore services and professionals around the care you need.
02
Book consultations
Care, services and records stay connected instead of becoming isolated transactions.
03
Connected health records
Keep relevant health information available through your journey.
04
Digital prescription
Carry prescriptions securely into the next supported step.
05
Lab & Investigations
Connect recommendations, investigations and results.
06
Pharmacy continuity
Continue from prescription to supported pharmacy services.
07
Emergency coordination
Bring essential emergency pathway closer together.
08
Family & shared care
Support care journey that involve trusted family members.
09
Home & assisted care
Extended appropriate services beyond clinical settings.
10
One connected ecosystem
Bring people, professionals, organization and services together.
RESOURCES & INSIGHTS
Insights, guides and
View all resources →
Insights, guides and
updates
MAP CARE UPDATES
Designing access around every healthcare role
How smartuser, professional & entity experience stay distinct while remaining connected.
GUIDE & SUPPORT
Continuing from mobile to web with a QR code
A clear guide to supported cross-device access for professionals and organizations.
MAP CARE
Navigate Your Health
Get the MAP CARE mobile app
Scan this QR code with your phone camera to download the official MAP CARE app and continue your personal healthcare journey.