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MAP CARE Navigate Your Health
CONNECTED SERVICES

One health need
can become a
whole journey.

A consultation may lead to an investigation, a prescription, or support at home. MAP CARE helps each appropriate step remain connected without turning care into a collection of separate transactions.

Connected Healthcare Journey Collage
01 Begin with the need
02 Move into care
03 Carry the next step
04 Continue where care happens
HEALTHCARE RARELY HAPPENS IN ONE MOMENT.

The value is not only in reaching a service. It is in understanding what came before—and what comes next.

01
WHEN A NEED APPEARS

Find the right starting point.

Start with the service that fits the moment, from a planned appointment to a more urgent pathway. Clear entry points help people move forward without presenting MAP CARE as a clinical decision-maker.

  • Appointments and consultations
  • Appointments and consultations
  • Ambulance connections
Find the right starting point
Connect with the people and places involved
02
MOVE INTO CARE

Connect with the people and places involved.

A SmartUser can move from discovery into an appropriate professional or organization experience, while each participant keeps the responsibilities of their role.

  • Doctors and care professionals
  • Doctors and care professionals
  • Role-appropriate access
03
CARRY THE NEXT STEP

Let the journey continue beyond the consultation.

When care includes a prescription or investigation, MAP CARE can connect the supported next steps so information does not feel stranded between services.

  • Laboratory and investigations
  • Prescription continuity
  • Pharmacy services
Let the journey continue beyond the consultation
Support the journey beyond one setting
04
CONTINUE WHERE CARE HAPPENS

Support the journey beyond one setting.

Some journeys continue through blood bank services, assisted care, or care at home. The ecosystem keeps these pathways visible as part of the wider experience.

  • Blood bank pathways
  • Homecare connections
  • Ongoing journey context
A DAY WITH MAP CARE

Different services. One
understandable route.

The exact journey changes with each person and care context. MAP CARE keeps the route legible across supported services.

01

Discover

Explore the service relevant to your current need.

02

Connect

Reach the appropriate professional or organization.

03

Continue

Carry context into supported prescriptions, tests, or services.

04

Keep track

Return to the journey and understand the next step.

SERVICE PRINCIPLES

Connections
should clarify
care—not
complicate it.

04

Clear entry points

Each service begins with language people can understand.

04

Distinct responsibilities

Professionals and organizations retain their appropriate roles.

04

Continuity with context

Supported steps remain part of one visible journey.

FIND YOUR NEXT STEP

Start with the care you need today

Explore MAP CARE as a SmartUser, professional, or participating organization.